Non-Degree / Dates: 27-31 July 2020

Information and Knowledge Management/IKM course focuses on the effective gathering, organisation, storage, creating, sharing, using and dissemination of information and knowledge within organisation to enhance organizational performance in digital environment.

Thus, the process and practice of IKM is a central focus of the course. The course focus on the typology of information and knowledge, identification of information and knowledge needs, and the acquisition, discovery, storage, organization, sharing, use and application of information/knowledge in the organizational context in digital environment. Students will develop knowledge and understanding of basic concepts related to IKM, and an understanding of the strategic value of information and knowledge as intangible assets of an organization.

The course contains the following topics:
• Change management in the digital environment. Techniques, approaches, and frameworks support a change models.
• Framework for information and knowledge management in the organization.
• Human resource management and its external contexts.
• Organizational information culture. Information and media-related competencies.
• Leadership and teamwork.

Each topic may also contain a list of references, and/or some suggested readings for those students who has very little experience with the IKM field or who would like to pursue a particular topic in more depth.

Why take this online course?

  • Participants of this course will have systematic knowledge and clear understanding of the nature and value, current practice and research on information and knowledge management (IKM) in the digital environment.

  • Knowledge and skills in IKM make it easier to find the information or the people who hold the information and knowledge you need and increase efficiency and productivity of your work.

  • Knowledge and skills in IKM help to improve the efficiency of an organisation’s performance and business processes.


Sirje Virkus is a professor of information science and the head of the study area of Information Sciences at the School of Digital Technologies of Tallinn University. She is working at Tallinn University since 1985 and has been the Head of the Department of Information Studies (1999-2002 and 2005-2007) and Vice Dean of the Faculty of Social Sciences (1999-2000) at Tallinn University. Since 2007 she has been engaged in the consortium of the international collaborative MA programme Digital Library Learning (DILL) and works as the coordinator of the programme at Tallinn University. She has been taking part more than 30 national and international projects, aiming at methodological research, e-learning, course development and networking. Her research interests are focused on the development of information-related competencies (information literacy, digital literacy, media literacy, data literacy), ICT innovation in education and internationalization. She has written more than 180 research publications. She belongs to the editorial board of several high quality scientific journals (e.g. Information Research, Global Knowledge, Memory and Communication, Nordic Journal of Information Literacy in Higher Education, Qualitative and Quantitative Methods in Libraries (QQML)) and conference programme committees. She has been a visiting professor in many countries, including Austria, Croatia, Denmark, Finland, Germany, Greece, Hungary, Italy, the Netherlands, Norway, Spain, Sweden, the United Kingdom, and the United States.


Real time video lectures in Zoom (Ensure you have a stable and reliable internet connection).
Time Zone:  UTC/GMT +3 hours (Check the time difference to your location)

10.00-11.30: Study activities (introduction to the topic, discussions)
11.30-12.00: Break
12.00-13.30: Study activities (workshop, teamwork, discussions)

Please see also the full programme.


We invite both undergraduate and graduate students who are interested in information and knowledge management in digital environments to participate. While prior study of information and/or knowledge management is useful, it is not a firm prerequisite.

Credit points

All participants will get a certificate of participation. Upon full participation and completion of an essay, students will be awarded 2 ECTS points.

Course fee

200 EUR.